Refund policy

RETURN POLICY:

Dogs the Secret of Happiness gladly accepts returns of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for store credit. You must contact us and initiate the return within 14 days of the date ordered. 


RETURN PROCESS:

1. Initiate a Return

2. Customer will be responsible for cost of return shipping. Fees affiliated with returns and exchanges are not covered by the shop. Original shipping cost are non-refundable.

3. Items must be in perfect condition to be accepted for return. Never worn, No make-up or deodorant stains. Original tags must still be attached. 


4. Once we receive your return and inspect the item (s), We will process your refund. If the item does not pass return inspection you will not receive a refund.

5. Please allow up to two weeks for your return to be processed.

FINAL SALE RESTRICTIONS:

Final sale items cannot be returned or exchanged.